Text n' Tell

Text n' Tell

At UMass Dining, your feedback is valuable to us. With our Text ‘n Tell program, you can send your comments, concerns, and questions to a dining hall of your choice where managers view your suggestions and respond to them. Once they do, your feedback and their comments will be displayed publicly in the dining commons!



Sound simple enough? Here’s how to do it.

1. Create a new text message to “55744”

2. In the body of the message, first type your dining hall’s specific code: txtberk, txtfrank, txtwor, txthamp

3. Next, add your suggestion or comment. Examples include, “I wish there were more toppings for the salad bar” or “My dinner tonight was amazing!”







You can always tweet to us too! All you have to do is hashtag your dining hall’s code (#txtberk, #txtfrank, #txtwor, #txthamp), write your comment, and send it! Easy as that.




There’s a reason why we are in the top two of America’s best dining programs: because when you ask, we listen! Keep on texting!


Note: In the past, we used to use a rating system where students sent in numbers corresponding to their dining experiences, however, we no longer offer this option because we want to hear your specific comments/concerns!

Blog Category: 
Author Name: 
Jessica Messier
Author Title: 
Marketing Student

CORONAVIRUS UPDATE/UMASS DINING OPERATIONS FAQ: UMass Dining is committed to the health & safety of our students, faculty and staff. We are following guidelines set by our local, state and national health officials; we routinely monitor our dining facilities; we have implemented additional sanitation measures to ensure customer safety; and we are in constant contact with the campus community. 

For any meal plan or dining related questions please reach out to us at [email protected] or call us at 413-545-2472.