

Below is a list of frequently asked questions. If you do not find the answer to your question here, please feel free to contact us.
If you have classes at Smith, Mount Holyoke, Amherst, or Hampshire College around mealtimes you can use you own school’s meal plan to eat at UMass Amherst. Contact the Meal Plan Office at (413)-545-5380 for more information.
With ALL Meal Plans, you can visit any of the four dining commons for the all-you-care-to-eat program. Your Campus Meal Plan (YCMP) and DC Basic Plan Meal Exchanges may also be used at any of our retail dining locations on campus.
Weekly menus for each of the dining commons are posted on this site under "Locations and Menus" and on the UMass Dining App.
Yes! Our two full-time Registered and Licensed Dietitians, Dianne Z. Sutherland and Sabrina Hafner, can provide counseling regarding nutrition and individual dietary needs, such as lactose intolerance and food allergies, to students on the meal plan, free of charge. You may make an appointment by calling (413) 545-2472 or via e-mail: [email protected]
Due to the popularity of table tents, only 3 requests are allowed per week. All requests must be approved by Dining Services 2 weeks in advance. Only approved table tents from University Departments and Recognized Student Organizations will be accepted for distribution in the dining commons. NO commercial events or services may be advertised. For a complete set of guidelines, contact Dining Services at 545-2472.
To prevent unauthorized use of your lost or stolen UCard, you must notify the UCard Office immediately by calling (413) 545-0197 or visiting the UCard Office in Room 168 Whitmore Administration Building. The cost to replace the UCard is $30.00. There will be no refunds issued for meals eaten by another student who has your UCard as you are responsible for reporting the lost or stolen UCard.
It’s easy to get our attention and management staff is always available, so do not hesitate to ask for a manager, assistant manager, supervisor or chef directly. If you would rather stay anonymous, fill out a comment card or send an e-mail to [email protected] or call us at (413) 545-2472.
Student employees are an essential part of our operation. Convenient on-campus locations, flexible hours, and the opportunity for student supervisory positions are just a few of the benefits of working in Dining Services. For student employment opportunities, review available positions on our web site: https://www.umass.edu/ae/
Additional meals can be selected on SPIRE in blocks of 10 on SPIRE for $132.50.
You will be able to make a meal plan selection once fall semester bills are distributed. You will receive an email that your bill is ready for view from UMass Bursar’s Office. Log on to SPIRE and from main menu select finances> meal plan> fall/spring and you will see the options for meal plans that you are eligible for. If you are an off-campus student then you will also see an option for commuter meal plans and a no meal plan selection as well. SPIRE will update your bill the following day.
Yes, first year students default to the Unlimited 250 Plan.
Students with food allergies or intolerances have a variety of choices at both the Residential Dining Commons and Retail Cafes. Every menu item has an identifier that includes ingredients, allergens (top 8 plus corn and sesame), nutrition facts, and more. Students may view each item’s nutritional profile on site, the UMass Dining mobile app, or on our website. In addition, our mobile app and website includes allergen filters so students can view what items are safe for them to consume at a specific dining location. If students need further assistance, they may email our registered dietitians at [email protected].
No
A YCMP is a meal swipe that can be used at any retail dining location for a maximum of $13.25 per swipe. It can also be used as a swipe to enter any of the DCs on campus.
In order to ensure that our students are eating, living, and learning in healthful ways, UMass Amherst requires all first year residential students to purchase a meal plan. The four Dining Commons at UMass Amherst are social and educational hubs on campus, and help to build community, encourage healthy living, and enrich the college experience.
All semester meal plans follow the residence halls schedule of operations. Fall semester meal plans end the day after move-out day. Spring semester meal plans end the Sunday after Commencement. Meals do not carry forward from one semester to another; however, Dining Dollars carry forward from Fall to Spring semesters only.
You can check your meal plan balance and usage online at https://get.cbord.com/umass
All undergraduate students living in non-apartment style campus residence halls are required to purchase a meal plan. First-year and transfer residential students living in apartment and non-apartment style housing are automatically assigned to the Unlimited Plan.
Meal plans are not transferable between students. Keep your UCard secure at all times to prevent unauthorized use. Misuse of UCards will result in disciplinary measures.
Yes, students may sign up for the Kosher Option listed on Spire. Our certified Kosher program is located at Franklin Dining Commons in the Central residential area. Our kosher meat (non-dairy) kitchen is under the strict supervision of a Mashgiach and the Springfield Vaad Hakashruth. Kosher meals are available Sunday to Thursday, for lunch and dinner and Friday for lunch. High holiday meals are also available for Rosh Hashanah, Yom Kippur and Passover. Students must sign up in advance for these special meals.
Unused meals forfeit at the end of each semester. There are no refunds for unused meals. Current Meal Plan prices reflect the fact that not all students consume all meals available on their plan. Dining Dollars rollover from Fall to Spring Semester only.
You are able to select additional dining dollars on SPIRE after add/drop in increments of $25.00 under the meal plan tab selection. You are not able to add dining dollars to any meal plan that does not initially include dining dollars as a benefit.
In order to better serve you and provide every eligible student access to the award winning UMass Dining locations, all students will default back to their spring semester selected plan. Students, based on eligibility, can modify or cancel plans on SPIRE until the add drop date. For a complete list of meal plans please visit Meal Plans | UMass Dining.
Students can check meal plan status as well as balances on SPIRE.
- Instructions on how to update your meal plan on SPIRE
- Click here to order, cancel or change your meal plan
If you have any questions about your account please feel free to reach out to the meal plan office at Meal Plan Contact | UMass Dining or call (413) 545-5380
Students can add meals and dining dollars to existing meal plans after add/drop on SPIRE. Additional meals are available in blocks of 10 for $132.50 and dining dollars are available in increments of $25.00. Please log in to SPIRE with your credentials select main menu> student financials> meal plan > fall/spring.
Additional meals can be selected on SPIRE in blocks of 10 on SPIRE for $132.50.
You are welcome to pay at the door to enter any Dining Commons. Breakfast is $12.00, Lunch $16.25, and Dinner $19.25. Children 2-10 are $6.50 and children under two eat free.
This is one of the most commonly asked questions. This decision has a lot to do with an individual’s eating habits and lifestyle. We have found that for students who prefer to eat several smaller meals during the day, the Unlimited or Unlimited + meal plans are the best choice since your student will never run out of meals. They also offer the flexibility to stop into the Dining Commons as often as you like, even if only to have a small snack or a cup of coffee. The DC Basic Plan offers 224 meals per semester, averaging to 14 meals per week. The DC Basic Plan is good for students who go home often on weekends, or packs their own meals when on campus. If a student on the DC Basic Plan is running low on meals, upgrading to either Unlimited meal plan through SPIRE or the meal plan office is available at any time during the semester.
Yes, any meal plan can be upgraded on SPIRE at any time during the semester.
Students on the DC Basic Plan can eat as often or as seldom as preferred, however, the DC Basic Plan averages to about 14 Meals per week – 224 meals per semester.
Students may change or cancel (if eligible) their meal plan by 5pm on the last day of Add/Drop period. Changes are to be made on SPIRE. There are no meal plan downgrades or cancellations after Add/Drop period. Click here to order, change or cancel your meal plan! Students may upgrade their meal plan at any time on SPIRE during the semester and pay only the difference in price between the old and the new meal plan. Students withdrawing from the University will have their meal plan refunded as per the Registrar’s Office refund schedule. For more information, please call the Meal Plan Office at 413-545-5380.
All of our meal plans (both residential and YCMP Off-Campus) are block plans and there are no daily or weekly limits.
If a student on the DC Basic Plan or YCMP Gold or YCMP Platinum runs out of meals at any time during the semester, students may upgrade their meal plan to Unlimited or Unlimited Plus on SPIRE at any time during the semester or they can purchase Additional Meals in Blocks of 10 on SPIRE. Please call the Meal Plan Office for more information at 413-545-5380. Students are advised to use their meal plans wisely as meals do not carry forward and there are no refunds for meals remaining at the end of the semester.
Guest Meals are invitations to bring someone to dine at the dining commons with you. Each residential meal plan offers 15 guest meals per plan. With the exception of Unlimited DC meal plan, this plan does not include guest meals or dining dollars. With YCMP or YCMP Off-Campus, you can bring a guest to eat as often as you’d like by using an additional YCMP meal swipe per guest.
All dining commons are open continuously from breakfast through dinner, 7 days a week and Worcester and Berkshire offer late night options Sunday through Thursday. Breakfast on the Run and Grab ‘n Go lunch options are available during the week at all dining commons when you don’t have the time to sit and eat. During Exam Periods evening hours are extended.
Students are welcome to use their YCMP, Meal Exchanges or Dining Dollars at the football concessions stands. The food operations open an hour before game time and run through the 3rd quarter.
Additional meals can be selected on SPIRE in blocks of 10 on SPIRE for $132.50.
UMASS Amherst is proud to be the first SPE Certified University in the nation. The SPE Certified symbol indicates that a dish is not only nutritious and balanced but also has been properly sourced. And because SPE was born out of a Michelin-starred restaurant, SPE Certified dishes will be delicious and full of flavor.
Permaculture is a design system for creating ecological and edible landscapes, low-impact buildings, and sustainable communities and economies. It is based on thoughtful observation of the patterns and relationships found in nature, and provides a set of ethics and principles to help us transition our communities, campuses, and culture beyond sustainability and toward regeneration and resilience.
A unique and cutting-edge sustainability program, UMass Permaculture provides empowering hands-on education and leadership training, community engagement, and fresh, local, organic produce to the UMass campus. Founded in 2010, the initiative builds and maintains highly productive, highly educational edible gardens right on campus. The gardens are designed using permaculture principles and are installed by students, staff, and volunteers.
In a three tiered priority system: 1) Within Massachusetts, 2) Within New England, 3) Within 250 miles
UMass Dining sources from over 100 different local farmers and vendors. You can find an interactive map with all of our local sources on localumass.com
Our food waste gets composted and turned into rich, usable soil at Martin's Farm Compost and Mulch located in Greenfield, MA
There are 5 on-campus gardens: Franklin, Berkshire, Worcester, Hillside and Hampshire.
Gifts from Home are care packages you can order for your student to pick up.
Students are notified via email and or phone call when their Gifts from Home care package is ready for pickup.
Students will be notified to pick up their gift at yum! Bakery located on the first floor Campus Center, in Blue Wall.
You will receive a confirmation email from us immedietely when the order is placed.
Three days excluding holidays and weekends is needed to process your Gifts from Home order.
There are an assortment of packages ranging from cakes, cupcakes, and cookies. More details can be found on our website: https://umassdining.com/services/gifts-home/product-catalog
Yes! Details about the contents of gluten free offerings can be found here: https://umassdining.com/services/gifts-home/product-catalog
Yes! If you specify a custom message, this will be included when your student receives an email that their package is ready for pick up.
The bake shop needs three business days meaning Monday through Friday to process your order.
Prices range from $12.00 to $36.00 depending on the contents of your order. More information can be found here: https://umassdining.com/services/gifts-home/product-catalog
The U.S. Department of Agriculture (USDA) defines food insecurity as a lack of consistent access to enough food for an active, healthy life.
There are a number of resources both on and off campus designed to support students who are struggling with food insecurity: