Privacy Policy

Privacy Policy

UMass Dining is committed to preserving and maintaining the privacy of visitors to its Mobile Application and Website. When you download the UMass Dining App, or visit, and all pages within, your visit is anonymous, without tracking of any individual name or other identifiable mark.

Like most websites, we collect aggregate user data to understand patterns and improve the website experience.

When Information Is Collected
We collect information from you when you visit the weblink, download the app, register an account, fill out a form to request information, “opt-in” for participation in a service, complete a survey, or engage with other site features.

What Information Is Collected
Your visit remains anonymous until you knowingly identify yourself. When you request services, personally-identifiable information required to fulfill the request may include your name, address, phone number, email, etc.

How Information Is Used
We use the information we collect from you to fulfill requests, personalize user experience, and/or improve our website and app for your benefit.

Third Parties
Other than those involved in enabling services, we will not make any of your personally-identifiable information available to anyone at any time for any purpose. Specifically, we never sell any information to third party companies for marketing, sales, email, or solicitations of any kind. Please see the Disclosure section for additional information.

Resources and Links
We may provide links to outside websites for related information, whether we have formal affiliations with them or not. These websites are governed solely by their respective terms and privacy policies.

If you have any feedback about the UMass Dining website or mobile application, including concerns about how your personal information may have been used, please contact UMass Dining at [email protected]

Cookies are small files stored on your computer through your browser with information about your use of the site. Cookies help improve the experience for returning visitors by recognizing them and providing a more personalized experience, and by providing aggregate data about site traffic and patterns we can use to offer new features and functionality in the future. We may also use cookies in the process of displaying relevant advertising, including retargeted advertising. Cookies may be associated with other data and profiled anonymously to ascertain visitors' likely demographics like gender and age (not your individual demographics).

In addition, you may have encountered third party cookies along the path to finding our website and/or mobile application. For example, Google may use cookies to track click behavior from its search results. In such cases, cookie use and privacy are governed solely by the terms and policies of the third party.

Your browser has settings that control the use of cookies on your computer. Each browser is a little different; consult your "Help" menu for specific instructions to modify your cookie settings. If you turn off cookies, some features on our sites may not work; we recommend having cookies turned on. In addition, add-ons are available for some browsers (including Google Chrome) to control handling of individual users' cookies.
You may opt out of all Google advertising by visiting this link:

We periodically send notifications to people who have opted in. You may unsubscribe at any time by visiting your setting for the application.

We may disclose any personally-identifiable information you provide under the following circumstances:
1. If instructed, or reasonably believed required, by an authority to comply with any law, regulation, governmental request, or judicial or legislative process;
2. If such disclosure is necessary or appropriate to operate this website, to process any requests you make, or to conduct any services or promotions in which you participate;
3. To protect the rights and property of The University of Massachusetts, its administrators, community members, sponsors, or affiliates, including the right to limit fraud and misconduct in cases where it is reasonably suspected.

By using our website and/or mobile application, you consent to all terms contained herein.

We may change the terms of this privacy policy at any time. Any changes will be reflected on this page, and considered in effect upon posting.

Deletion Policy
Data submitted on the dining website and app (including gifts from home order, contact form, event form, misc forms) will be deleted 20 days after submission.